Privacy Policy

Last Updated: 06 August 2024

At Smart Auto Claim Advisors, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services in Canada.

  1. Information We Collect

    We may collect personal information such as your name, email address, contact details, and other relevant information when you use our services or register on our website. This information is collected only when voluntarily provided by you.

  2. How We Use Your Information

    Contacting You: We may use your personal information to contact you for service-related purposes or other communications permitted by law.

    Marketing Purposes: We will only use your data for marketing purposes if you have expressly provided your consent. You may opt-out of marketing communications at any time by following the unsubscribe instructions included in such communications.

    Service Delivery: We may use your information to assess your total loss claim, provide reports, and assist in negotiations with your insurance company, based on the best-effort service we provide.

    Legal Compliance: If required by law or in order to comply with legal obligations, we may use your personal information to submit filings or share data with relevant authorities.

  3. Data Sharing

    We do not share your personal data with third parties except in the following situations:

    • Where expressly noted for specific purposes (such as compliance filings with authorities).
    • When required by law or to protect the legal rights of Smart Auto Claim Advisors.

  4. Data Storage and Transfers

    Your data may be stored and processed in locations outside of Canada. While we will always follow Alberta and Federal Canadian laws regarding data protection, please be aware that if your data is transferred to a jurisdiction with different data protection laws, those laws may apply. We cannot guarantee that other jurisdictions will offer the same level of protection as Canadian law.

  5. Data Security

    We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

  6. Your Rights

    You have the right to:

    • Access the personal information we hold about you.
    • Request corrections or updates to your data.
    • Withdraw your consent for data processing at any time (this may affect our ability to provide certain services).
    • Request deletion of your personal data, subject to legal requirements.

  7. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services signifies your acceptance of the revised terms.

  8. Contact Us

    If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us through the contact details available on our website.